Home FAQ’s

Q: What type of data do cookies contain?

A: We utilize a variety of cookies, each holding unique information.

1. Analytics cookies that include anonymous aggregate information and analysis.
2. Cookies for registration Please notify us when you are logged in so that you can access features that require logging in.
3. Third-party cookies not connected to advertising allow us to integrate the Website with other services such as Twitter or Facebook.
4. Third-party advertising cookies enable us to serve and monitor adverts based on your preferences.

Q. Q: What Exactly Are Cookies?

A: Cookies are text files placed on your computer by a web server when you visit a web page. The Website uses cookies to facilitate some functions, such as keeping you signed in, remembering your settings, and delivering relevant information.

Q: How can I disable cookies?

A: You can prevent your browser from accepting cookies by following the below steps. However, it should be noted that deactivating cookies will prohibit you from utilizing some Website functions.

  • Chrome
  • Firefox
  • Safari web and iOS versions
  • Microsoft Internet Explorer


Updating or Correcting Your Information

Q. Is there any particular gear or software required to utilize Reachii?

A. Reachii requires a computer, laptop, tablet, or smartphone and an internet connection. We also provide specialized hardware such as receipt printers, barcode scanners, and cash registers, and we are always delighted to advise you on the best gear for your needs.

Q. Is my data secure?

Yes, as the Reachii database is isolated from the rest of the internet, only our program can access it. To avoid data loss, we generate backups regularly. Furthermore, we will never access or share your data with third parties without your consent.

Q. Can the Website be accessed by minors?

No, minors are not permitted to access our Website. We do not intentionally collect personally identifiable information from minors under 18. Please notify us immediately if you become aware that a person under 18 has enlisted without parental consent.

Q. Is there a fee for opening an account?

No, at Reachii, you can test them all for free. The trial software is valid for 60 days and is included in the basic POS package.

Q. Are there any other fees than the monthly subscription?

You can purchase SMS credits in addition to the monthly membership fee. These are used to give consumers automated reminders before their appointments. The cost is also dependent on the POS plan you choose.

Q. How can I get in touch with your support team if I have any issues or require assistance?

Yes. During business hours, you can reach our customer service staff at (888)922 6766. Or you can also email us at support@reachii.com.

Q. Can I bring my data from an older program?

Yes, you can. You can quickly import your customer information and product listings from any other package (Nails Salon) into your Reachii account if you are using it currently. We are delighted to help.

Q. Do I need to sign any long-term contracts?

No, you need not. We believe in long-term commitments and simply want our clients to be satisfied. So as a result, you have the option to unsubscribe at any moment. Your subscription will expire at the end of the month you have subscribed for.

Q. Is it possible to cancel the service at any time?

That is right. We charge a monthly membership fee and allow you to cancel at any time with no penalties.

Q. What are service robots?

Service robots are the kind of robots that work and behave like humans. They are very interactive and run on automotive algorithms in which they are trained. They are now being used in the hospitality sector, providing lucrative opportunities to attain perfection at work.